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Performance indicators

Performance Indicators for Freedom of Information, Data Protection and CCTV Requests

The performance indicators for requests made under the Freedom of Information Act and Data Protection Act, as well as CCTV requests, compliments received and complaints received can be found here.

Corporate Performance Indicators for 2016/17

(1st April 2016 to 31st March 2017)

We also provide updates on our performance against our performance indicators in reports to the Audit and Performance Review Committee. Copies of these reports can be found under the Committee Papers section of the website. You may also request further information by submitting a Freedom of Information Request

 

 

Actual 2016/17

Per 100,000 population

Five Year Average (2011/16)

Actual vs 5 year average

 
 

1

Number of Fire Deaths

 

 

Total Number of fire deaths

2

0.2

3.4

Green

 

 

Accidental

1

0.1

3.0

Green

 

 

Deliberate

1

0.1

0.4

Red

 

2

Number of Fire Injuries

 

 

Total Number of fire injuries

27

3.3

46.2

Green

 

 

Accidental

26

3.2

40.8

Green

 

 

Deliberate

1

0.1

5.4

Green

 

3

Number of Road Traffic Collisions – Killed or Seriously Injured (KSI)

 

 

Attended by the FRS

98

12.2

91.8

Red

 

4

Number of Road Traffic Collisions

 

 

Attended by the FRS

443

55.0

498.2

Green

 

5

Number of Fires

 

 

Total Number

1643

204.1

1969.6

Green

 

 

Accidental

1121

139.2

1352.2

Green

 

 

Deliberate

522

64.8

617.4

Green

 

 

       

 

 

 

 

Actual 2016/17

Per 10,000 buildings

Five Year Average (2011/16)

Actual vs 5 year average

 
 

6

Number of Domestic Building Fires

 

 

Total Number

471

13.4

588.8

Green

 

 

Accidental

453

12.9

562.6

Green

 

 

Deliberate

18

0.5

26.2

Green

 

7

Number of Non Domestic Building Fires

 

 

Total Number

245

70.8

329.2

Green

 

 

Accidental

202

58.4

277

Green

 

 

Deliberate

43

12.4

52.2

Green

 

 

           
    Actual 2016/17    Five Year Average (2011/16)  Actual vs 5 year average  

8

Total Number of Rescues

 

 

Total Number (of the rescues detailed below)

260

 

336.60

Green

 

 

From fires (number of people)

16

 

35.4

Green

 

 

From RTCs (number of people)

173

 

198

Green

 

 

Animals - Agricultural

18

 

35

Green

 

 

Animals – Other

53

 

68.2

Green

 

9

Flooding

 

 

Attended by the FRS

122

 

272.4

Green

 

10

Malicious Calls

 

 

Total Number

87

 

172

Green

 

 

Attended by the FRS

64

 

118.4

Green

 

 

Not Attended

23

 

53.6

Green

 

11

Number of false alarms from automatic fire alarms apparatus

 

 

Attended by the FRS

2420

 

2769.8

Green

 

 

Not Attended

997

 

554.7

Green(1)

 

 

 

 

 

 

Actual 2016/17

 

Five Year Average (2011/16)

Actual vs 5 year average

 

12

Number of working days lost due to sickness absence for all staff (excluding RDS)                             

 

 

Short Term

1143.5 

 

1176.9 

Green 

 

 

Long Term

1704

 

1913.2 

Green

 

 

           

 

 

Actual 2016/17

 

Three Year Average (2013/16)

Actual vs 3 year average

 

 

Number of working days lost due to sickness absence for RDS staff                  

 

 

Short Term

1120

 

827.7*

Red 

 

 

Long Term

2817

 

2285.7*

Red 

 

 

*The  average figures above are based on 3 years data rather than 5 years for the other performance indicators (2013 to 2016), due to the availability of data

In order to provide additional context, the population figure or number of buildings has been included, where relevant.

GreenActual for 2016/17 is better than the 5 year average.

RedActual for 2016/17 is worse than the 5 year average.

(1)An increase in the number of false alarms not attended, indicates a positive direction of travel.                  

 


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